Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How accurate is POCT compared to laboratory testing?
Modern POCT devices often show >95% agreement with laboratory analysers. Many meet ISO 15189:2022 and ISO 22870 standards, ensuring accuracy, precision, and traceability. Devices like Nova StatStrip, ABL90 FLEX, and Afinion 2 have been clinically validated in NHS settings.
Can POCT devices integrate with hospital systems?
Yes. Many devices support wireless or middleware integration (e.g., BioConnect, AQUre, UniPOC) for real-time result reporting, operator traceability, and quality control monitoring.
What support does POCTIFY provide?
We offer tailored consultancy including:
✔️ Device evaluations and audits
✔️ SOP development and training
✔️ Workflow optimisation
✔️ Regulatory compliance support (ISO, MHRA)
✔️ Clinical validation and data analysis tools
How cost-effective is POCT?
POCT reduces lab dependency, shortens treatment delays, and can lower hospital admissions. Studies show POCT improves efficiency in A&E, ICU, and community diagnostics hubs. POCTIFY also offers ROI analysis and efficiency trackers.
Do you work with private clinics and suppliers?
Yes. We support private healthcare providers and device manufacturers with POCT implementation, clinical validation, and market strategy, including SLA drafting and end-user training.
Is staff training required for POCT?
Yes. All POCT users must complete competency assessments and training for compliance with ISO 22870. POCTIFY provides custom training materials, e-learning options, and competency forms.
Which ISO standards apply to POCT?
ISO 15189:2022 – Medical laboratories: quality and competence
ISO 22870 – Specific requirements for POCT
Compliance with these ensures audit readiness, clinical safety, and traceable results.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24 hours.
Can POCTIFY help prepare for audits?
Absolutely. We offer audit-ready SOPs, QC systems, and workflow assessments to support both internal audits and external accreditation.
How can I How can I work with POCTIFY?
Contact us for a consultation or enquiry. We operate on a solution-first model — payment is only required when a tailored solution has been delivered.
Do POCT devices need MHRA registration in the UK?
Yes. Devices must be CE IVD or UKCA marked, and manufacturers or importers must be registered with MHRA. POCTIFY ensures all recommended devices meet UK regulatory standards.
